+1-561-427-0240   +1-561-677-0323
Free Shipping on orders over $99*
Price Match Guarantee
  • Account
    Login
    Or  Create Account

    • Account Info
    • Order History
  • Contact Us
  • Cart (0)

    0

    Your Cart is Empty

  • Home
  • Contact Us
  • Account
    • My Account
    • Login
    • Logoff
  • Kite
    FEATURED
    • New Products
    • Sale
    Kites
    • All Kitesurfing Kites
    • Trainer Kites
    • Kite Packages
    • Airush
    • Cabrinha
    • Core
    • Duotone
    • Eleveight
    • F-One
    • North
    • Ocean Rodeo
    • Ozone
    • Slingshot
    • Lessons

    Boards
    • All Boards
    • Twin Tips
    • Kite Surfboards
    • Foil Boards
    • Pads & Straps
    • Fins
    • Used Boards
    Harnesses
    • Waist
    • Seat
    • Impact Vests
    • Accessories
    Control Bars
    • Complete Bars
    • Chicken Loop Lines
    • Replacement Lines
    • Safety Leashes
    • Replacement Parts
    Accessories
    • Kite and Board Bags
    • Helmets
    • Kite Pumps
    • Repair
    Lessons
  • Paddle
    FEATURED
    • New Products
    • Sale
    Boards
    • All Around
    • Surfing
    • Foil SUP
    • Racing/Touring
    • Fishing
    • Inflatable
    • Used Boards
    • Lessons

    • Rentals

    Paddles
    • 1 Piece
    • 2 Piece Adjustable
    • Racing Paddles
    Accessories
    • Board Accessories
    • Board & Paddle Bags
    • Board & Paddle Protection
    • Coolers
    • Fins
    • Leashes
    • Life Jackets
    Racks
    • Ceiling
    • Wall
    • Car Roof Rack
    • Car Roof Rack Accessories
    Lessons
    Rentals
  • Wake
    FEATURED
    • New Products
    • Sale
    Wakeboards
    • Mens
    • Womens
    • Kids
    • Wake Foils
    • Wakesurfers
    • Wakeskates
    • Lessons

    Bindings
    • Mens
    • Womens
    • Kids
    Accessories
    • Life Jackets & Impact Vests
    • Wakeboard Rope
    Lessons
  • Foil / Wing
    • Hydrofoil Kits
    • Hydrofoil Wings
    • Hydrofoils Parts
    • Build a Hydrofoil
    • Wingsurfer Wings
    • Wing Foilboards
    • Paddle Foilboards
    • Surf Foilboards
    • Kite Foilboards
    • Wake Foilboards
    • Efoil Lesson
    • Foil Lesson
    • WingFoiling Lesson
  • Surf
    • Boards
    • Foil Boards
    • Fins
    • Traction Pads
    • Board Bags
    • Leashes
    • Rescue Sleds
  • Water Wear
    • T-Shirts
    • Ponchos
    • Wetsuits
    • Wetsuit Tops
    • Jackets/ Neo Jackets
    • Rash Guards
    • Booties
    • Boardshorts
    • Hats
    • Sunglasses
    • Gloves
    • Sunscreen
  • Lessons
    • Kiteboarding
    • Wakeboarding
    • eFoiling
    • Paddingboarding
    • WingFoiling
  • Skate
    • Electric Skateboards
    • Longboards & Skateboards
    • Balance Boards
    • One Wheel Boards
  • Rentals
    • Rentals
  • SALE
    • Closeout
  • Gift Certificates
  • Home
  • Warranty Policy
  • Info Pages
    Get Started Kiteboarding
    How to Kiteboard #2 - Lessons
    Buying Kiteboarding Gear
    Kiteboarding FAQ
    Kiteboarding Safety Guidelines
    How to Ride Strapless
    How to Paddleboard
    Required Safety Equipment for Sup's
    Paddleboarding FAQ
    Get Started Wakeboarding
    Hotels
    Gallery
    Shipping Policy
    Price Match Guarantee
    Return Policy
    Warranty Policy

    Warranty Policy

    We all know that there is nothing like being stoked upon the arrival of your new product and you take it out for use and something breaks or it is not working properly. We are all in these sports to use the gear we have and can be rough on it at times in the spirit of enjoyment. The manufacturers know this and cover their products from normal wear and tear, defects, or workmanship. Some manufacturers will handle warranty claims directly with the consumer, eliminating the authorized dealer as the middleman through the process.

    The manufacturer or Jupiter Kite Paddle Wake will cover shipping charges on all items replaced or repaired under warranty. Used, demo products, or items purchased from our Ebay store are sold "as is" and do not carry a warranty by Jupiter Kite Paddle Wake.

    The following are NOT covered under warranty:

    • Normal wear resulting from standard usage that occurs over time. (chipped rails, colors fading, etc)
    • Damage resulting from contact with objects. (Trees, rocks, paddle, body parts, harness, little kids, etc.)
    • Damage to product resulting from improper care or unnecessary roughness. (riding board up on beach, product flying off of roof racks, kites left inflated, using product outside of manufacturer’s recommended use, using paddle for anything other paddling, etc)
    • Parts, hardware, accessories that were lost or have gone missing AFTER receiving your shipment.
    • Items that are more than a year old or beyond manufacturer’s coverage date

     

    Our Warranty Claim Process

    In order to proceed with a warranty the following information will be need to be provided in person or by email:

    • Customer Name
    • Date Purchased
    • Item Info
    • Model or Serial Number
    • Photos of reason for warranty

     

    We will pass all this information onto the manufacturer and they will make the warranty decision. After which we will contact you with further instruction. 

     Return to Store 
    561-427-0240
    Free Shipping Over $99 Details
    Price Match Guarantee

    Need to Know

    • Contact Us
    • Weather
    • How To Kiteboard
    • Kiteboarding FAQ
    • How To Paddleboard
    • Get Started Wakeboarding
    • Hotels

    Order Info

    • Shipping
    • Return Policy
    • Warranty Info
    • Order Tracking
    • Privacy Policy
    • Conditions of Use
    • Location

      1500 N US HWY 1
      Jupiter, FL 33469
      +1-561-427-0240
      +1-561-677-0323
      +1-561-635-8739
      +1-561-758-0216
      Directions

    • Hours

      Mon-Sat 10-5pm
      Sunday 10-4pm

    Your newsletter subscription could not be saved. Please try again.
    Your Jupiter Kiteboarding newsletter subscription has been successful.
    • Kite
    • Paddle
    •  
    •  
    •  
    © 2022 Jupiterkiteboarding. All Rights Reserved.