Free Shipping:
Jupiter Kiteboarding offers free shipping on most orders over $199 within the mainland United States, excluding Puerto Rico, Alaska, Guam and Hawaii. Items with certain calculated dimensional weights will have a shipping surcharge. Most surfboards, wing boards, and kite surfboards will have a shipping surcharge which we will confirm with you. We will always contact you with an estimate if your shipment is outside of these guidelines. We are committed to provide the most reliable shipping services at the lowest cost.
Free Shipping does not apply to any SALE priced items.
Shipping Boards:
All paddleboard shipments will be charged at cost and we will always try and get you the most reasonable rates possible. We will always confirm your total before charging you any additional fees. All paddleboards must be inspected by the buyer upon delivery, check over all contents before signing off on the shipment. Do not sign for your shipment if there is any damage to your board. Refuse the shipment and we will resolve the issue in a timely manner. Once you sign for the board you assume all responsibility for any damage.
Expedited Shipping:
Please contact us via email, phone or make a note during checkout and we will contact you immediately with the different options.
International Shipping:
Please contact us via email, phone or make a note during checkout and we will confirm the cost and details before charging or shipping.
Shipping Methods:
We primarily use FedEx or UPS for most of our for most of our orders or USPS upon request. All international orders are primarily shipped with USPS.